Testimonials & Reviews
See What Satisfied Customers Are Saying
I want to take this opportunity to thank you for the great service I have gotten from you through the years. I guess the highlight was Christmas Day. I had company and noticed that the furnace was not working. After several unsuccessful attempts, I called Ranshaw and within minutes your engineer arrived and minutes later he had diagnosed the problem, explained it to us clearly, got a replacement part from his truck, and made the necessary repair. My son-in-law who is technically skilled was very impressed, as I was also. All of this on Christmas Day. This is only one example of the treatment I have always received from Ranshaw.
Dear Mr. Bonelli,
I would like to tell you how very impressed I am with my experience dealing with your organization. Everyone I spoke with, be it Donna on the phone or Richie in person, was polite and courteous. They gave me a feeling that they were truly interested in helping me. When it was time for my burner to be installed, the men were there promptly. Even when a problem arose regarding the placement of the gas line, I felt that they were there to help me. There were only a few wrinkles and they were taken care of with ease. And I wasn’t even left with a big mess to clean up. When I called needing a leak checked, Anthony was there first thing in the morning. I don’t know everyone’s name, but Louie, Richie, and Mike were very helpful to me at all times. Anthony was a fountain of information. All were extremely professional and knowledgeable. I wish all companies had such a great staff. It would make life so much nicer. I am looking forward to a long, happy relationship with Ranshaw. It certainly had a great beginning.
Dear Mr. Bonelli,
We would like to commend Louie, Giovanni, Dave, and Ron for the excellent job they did installing a new boiler in our house on March 7th. Apart from the superb job, they were pleasant and accommodating with our questions. You have a fine crew and the quality of their work is certainly a positive reflection of your company.
You deserve high praise for your wonderful work! I am very happy with all the work you have done here at St. Athanasius and also at Our Lady of Mt. Carmel. I have always found you and your company responsive, dependable, and capable. Ranshaw Plumbing and Heating has proven itself to be a very reliable company. Thank you for all the professional work that you do across the Diocese of Brooklyn. It is always a pleasure to work with you.
"They were very professional, responded quickly to my needs and did a very good job for me. They also cleaned up everything after the work was done".
Bill B. visited my house this morning when the heat went out. He was professional, extremely knowledgeable, and very customer friendly. He had our problem solved within an hour, and had all the equipment we needed right there in his truck. He was also clean, thorough, and left our boiler spotless before he left. Ranshaw, you are lucky to have an employee like Bill B. in your employ. He's welcome in our home anytime!
We were VERY happy with the quick response to come to our house and help us ASAP. Angel was very professional and explained all of our options to fix the problem with the water heater. He worked very neat and very FAST!!! The job was completed in a Quick amount of time!!! Thank you so such Angel/ Ranshaw!!!! You have a GREAT team player in Angel!! Keep up the GREAT work!
Their customer service was exceptional and informative. They got started right away in trying to figure out what was causing the leak. I will definitely use this company in the future.
Very professional job and I compliment them and the company to retain such professionals that guide homeowners in the right direction and do the job right. There are very few of such people these days. Thanks once again.
Recently Angel (and his partner Joe) were out to my house to repair a damaged pipe. They arrived earlier than we anticipated (which was a blessing!), assessed the situation, assured us the repair wouldn't be a problem, and should take about an hour. True to their word it was. They did a great job, explained what they were doing, and answered any questions we had. We were very happy and satisfied with the service they provided, and would recommend them (and Ranshaw) in a heartbeat.
Arnold came into the house and was very professional & efficient. He left everything neat and clean. Got the heat working in no time, we were more than happy to have him.
"I just wanted to thank you for such an extraordinary job installing our new boiler. In the many years of dealing with a variety of home improvement contractors in a variety of trades, Ranshaw Plumbing and Heating is definitely on the top of the list when it comes to exceptional customer service, honesty and reliability.
Peter and his crew were amazing. They demonstrated to be an outstanding and well-organized team, that left us extremely impressed. I cannot praise them enough for all the professionalism, proficiency and expertise they displayed throughout the whole project. I greatly appreciate all your assistance in making this home improvement project such a pleasant experience, completing it in such a timely manner and providing us with a warm and toasty home just in time for the heating season."
"Arnold arrived today and right away listened to my crazy description of heating sounds and he diagnosed it before even looking at the system. I trust him implicitly. We have used Ranshaw for 20 years and they are always spot on."
We recently had a problem with our bathroom shower. It was a Grohe system which was rather complicated & not easy to find replacement parts for. We were so lucky to work with Hing who went above & beyond to fix our problem & saved us from having to rip out our shower wall. Hing is a true professional, very knowledgeable & takes pride in his work. We would trust him completely with any plumbing issues.
Honest, professional...and the neatest plumber you will ever find. Angel C gets the job done fast and right. When he’s finished you will never know he was there.
Another save by Ranshaw!!! Had a return line failed with water flooding in basement, not only was repair done fast but technicians were clean and polite taking the stress and worry away. When you deal with a company like Ranshaw you don't only get the family care but the whole team. No reason to seek any other company; guaranteed work done every single time!!!! Thank you.
Hing was very personable and knowledgeable. He diagnosed the problem quickly and worked very hard in the time it took to fix it. He had been working all day at other jobs and it was New Year's Eve, but he showed no impatience and was determined to work until the problem was fixed.
I'm located in Queens. I called Ranshaw to install a new gas tank water heater. Their technician, Hing L., is professional, courteous, knowledgeable, informative and helpful. They may be a little pricey, but for the work they do, it is worth every penny. I highly recommend them for any plumbing or heating issues.
"If I could give Ranshaw a 10-star review, I would. Hing, the technician who came out, was so kind, friendly, and knowledgeable (he has 30 YEARS of experience). He installed my kitchen faucet quickly and left everything as clean as when he arrived. His customer service skills were above and beyond what I had hoped for. This was the second job this year I had hired Ranshaw for (the first job was installing bathroom pipes which turned out just as excellent as this job did). They are my go-to plumbers. If you want the work to be done professionally, the right way, you’ve found the right company."