If your interested in signing up for Gas Heating System coverage, please fill out and submit this form.
A Ranshaw representative will be in touch to assist you and answer any questions you may have.
Terms and Conditions
All work under this contract will be charged at Ranshaw’s prevailing rates for trip fees, parts and labor at the time of service. Ranshaw’s obligation to furnish parts
specifically listed herein shall be subject to the availability of parts through usual supply sources. Replacement of obsolete items for which parts are not available will be performed on
a time and material basis. The 10-25% replacement coverage towards parts and labor is not eligible towards new equipment installations. This contract will not be honored if there is a
failure by the Customer to provide service personnel with safe, sanitary and reasonable access to the premises. This contract cannot be combined with any other offers, discounts or
2. HOURS OF SERVICE.
Except as otherwise specifically provided, service will be performed under this contract during the hours of 8:00 AM and 4:30 PM, Monday through Friday,
holidays excluded. Service will be provided on an emergency basis for all other times and will be billed at Ranshaw’s then emergency prevailing rate for parts and labor, subject to the
discount as stated on the front part of this Contract. Holidays include New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day. Annual equipment
tune-ups must be performed during the hours of 8:00 AM to 4:30 PM, Monday to Friday, holidays excluded during the period of April 15 through September 30 in order to be eligible
for the discounted rate for parts and labor stated on the front page of this contract. Ranshaw will do its best to respond quickly to any customer request for service but can make no
guarantee regarding response time for any service visit under this contract.
3. LIMITATION OF LIABILITY.
Ranshaw is not liable for damages of any kind resulting from the following: operation of an exhaust or attic fan, acts of God or nature, war, terrorism,
strikes, riots, material or labor shortages, fire, flood, freeze ups, electrical power failure, voltage spikes or reductions, accidents, governmental acts or regulations, customer failure to
clean or control lint and pet hair, misuse of, or tampering with equipment, parts failure, inadequate ventilation, inadequate or faulty chimney, vacant or unattended premises, delays
or failure to render service due to conditions beyond our control. Customer acknowledges and understands that controlling hot water temperatures after water is delivered from the
boiler or hot water heater requires proper plumbing devices at the point of use and that these point of use devices are not covered under this contract. Manual mixing valves and
automatic mixing valves installed at the boiler or hot water heater are not point of service devices and are not covered under this contract. Ranshaw will not be responsible for
personal injuries or property damage arising from or related to the use or absence of point of use devices. EXCEPT AS EXPRESSLY STATED IN THIS CONTRACT OR IN ANY
MANUFACTURER’S WARRANTY, RANSHAW MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN THE EVENT RANSHAW IS FOUND TO BE LIABLE FOR ANY DAMAGES TO PERSONS OR PROPERTY ARISING FROM THE BREACH OR NEGLIGENT PERFORMANCE
OR NEGLIGENT NON-PERFORMANCE OF THIS CONTRACT, RANSHAW’S LIABILITY WILL BE LIMITED TO THE GREATER OF (A) $250.00 OR (B) THE COST OF THIS CONTRACT PLUS THE COST OF
THE SERVICE WORK PROVIDED. IF CUSTOMER WISHES TO INCREASE RANSHAW’S MAXIMUM AMOUNT OF RANSHAW’S LIMITATION OF LIABILITY, CUSTOMER MAY, AS A MATTER OF RIGHT,
AT ANY TIME, BY ENTERING INTO A SUPPLEMENTAL CONTRACT, OBTAIN A HIGHER LIMIT BY PAYING AN ANNUAL PAYMENT CONSONANT WITH RANSHAW’S INCREASED LIABILITY. THIS
SHALL NOT BE CONSTRUED AS INSURANCE COVERAGE.
4. EXCULPATORY CLAUSE.
Customer agrees that Ranshaw is not an insurer and that no insurance coverage is offered in this contract. Ranshaw is not assuming liability, and,
therefore, shall not be liable to Customer for any loss, personal injury, or property damage, sustained by Customer or others as a result of gas odors [Customer must contact gas
supplier], fire, equipment failure, leaks, smoke, vapors, or any other occurrence not caused by Ranshaw’s negligence. Customer releases Ranshaw from any claims for subrogation.
5. INDEMNITY; WAIVER OF SUBROGATION RIGHTS; ASSIGNMENT.
Customer agrees to and shall indemnify and hold harmless Ranshaw, its employees, agents and subcontractors,
from and against all claims, lawsuits, including those brought by third parties or Customer, including reasonable attorney’s fees and losses asserted against and alleged to be caused
by Ranshaw’s performance, negligent performance, or failure to perform any obligation. Ranshaw and Customer agree that there are no third party beneficiaries of this contract.
Customer on its behalf and any insurance carrier waives any right of subrogation Customer’s insurance carrier may otherwise have against Ranshaw or Ranshaw’s subcontractors
arising out of this contract or the relation of the parties to this contract. Except as otherwise provided, Customer may not assign this contract without Ranshaw’s written consent.
6. RENEWAL AND ASSIGNMENT.
This contract will renew automatically each year on its anniversary at our then prevailing rates provided that (a) we notify you in writing at least 15
days and not more than 30 days prior to the renewal date that the contract will automatically renew, and (b) you do not notify us in writing prior to the renewal date that you elect to
cancel this contract. If you move during the term of this contract, you may assign this contract to the new owner provided the new owner agrees in writing to assume this contract, we
receive a copy of this writing within ten days after assignment, and we approve the new owner’s credit.
We are not responsible for, and this contract does not cover, asbestos removal and disposal. If asbestos must be removed prior to service being rendered, we may refuse
to render service until the Customer makes arrangement for its removal and disposal and provide a safe environment for Ranshaw to work.
8. ACCEPTANCE BY RANSHAW.
This contract does not become effective unless and until accepted by Ranshaw. Ranshaw may reject this contract if (a) Ranshaw, at Ranshaw’s
discretion, determines that Customer’s Gas Fired Heating and Hot Water Equipment is not in working order or is otherwise unsuitable for service by Ranshaw, (b) Customer’s credit is
not approved by Ranshaw, or (c) Customer fails to pay for this contract within 20 days after invoice. If this contract is not accepted, and Customer has paid any money for this contract,
Ranshaw will refund any money paid unless service has been rendered, in which case Ranshaw will invoice Customer at Ranshaw’s prevailing rates for parts and labor, and Customer
agrees to pay said invoice within 20 days.
9. DEFAULT BY CUSTOMER; REMEDIES.
Customer will be in default under this contract if Customer (a) fails to pay any invoice when due under Ranshaw’s prevailing payment terms,
whether for this contract, or any other product or service purchased by Customer from Ranshaw, (b) fails to perform any obligation of Customer under this contract, or (c) services or
allows a person or entity other than Ranshaw to service Customer’s heating equipment. In the event of a default by Customer which is not cured within 10 days after written notice
from Ranshaw, Ranshaw may cancel this contract without refund in addition to any other remedies Ranshaw may have. In the event Ranshaw uses the services of a collection agency
or an attorney to collect any money due from Customer under this contract, in addition to any amount Customer may owe to Ranshaw, Customer agrees to pay Ranshaw’s collection
fees not to exceed a third of the outstanding balance and attorney’s fees and expert witness fees.